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Privacy Policy for Better

Better provides a website that respect the privacy of its clients.

Better is committed to providing visitors with a web site that respects their privacy. This page summarizes the privacy policy and practices in effect.

We may use "cookies" and analytics tools to track how our visitors use this site or to determine sites previously visited. The web site does not automatically gather any specific personal information from you, such as your name, phone number or e-mail address automatically. We only obtain this type of information if you willingly supply it to us by submitting an order form, e-mail or give it to us over the phone.

Information gathered from users of this web site is only used by Better employees for the purposes of facilitating orders, to respond to your request and to ensure the security of the system. We do not disclose this information with any other government agencies unless it is required by law.

Personal information collected by Better is used solely by Better Cookies and is never sold or given to a third party apart from what is necessary to deliver a gift order. To deliver our cookies we use small business couriers and Purolator or Fedex for Canada wide shipping. As such, some limited personal information will be disclosed to our couriers to allow them to deliver the cookies to the recipient. As well, if the recipient of the gift contacts us to ask who sent the cookies then we will disclose the name of the sender.

Better employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol (IP) address of the computer that has contacted our web site, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals simply browsing our site unless an attempt to hack or damage the site has been detected.

Questions or comments regarding this policy, or the administration of the Privacy Act at Better may be directed to the Coordinator by the following methods: Call 416-477-1401 and ask to speak with the Privacy Coordinator.

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