Better Cookies.ca's Local Delivery Procedure:

If no one is home at the time of delivery, the courier will leave the package if there is a safe place to do so.

If there is no safe place to leave it the gift, the courier will attempt to contact the recipient with the number provided.

If these options fail, we will contact you for instructions.

If a resolution can not be found within 5-10 minutes the courier will continue with other deliveries. If time allows a re-delivery attempt will be made and re-delivery charges will apply.

If you are not available by the phone numbers given, the package will be held and re-delivered when either the recipient or the sender can confirm a new delivery day and time.

BetterCookies.ca can not be held responsible in the unlikely event that an order is stolen or destroyed after being left in a safe location.